Chatbase (chatbase.co) is a platform that enables businesses, developers, and creators to build custom AI chatbots trained on their own content — documents, website URLs, PDFs, knowledge bases, and more — and deploy them as embeddable chat widgets on any website or application. Powered by GPT-4, Chatbase chatbots answer questions about your specific content with high accuracy, serving as always-on support agents, product FAQ bots, internal knowledge base assistants, or lead generation tools. With a no-code setup, multiple data source integrations, customizable appearance, and handoff to human agents, Chatbase removes the complexity from building a custom AI assistant, making it accessible to non-technical teams who need intelligent, context-aware chatbot functionality without building from scratch.
How Chatbase Works
Create a Chatbase account and add your data sources — upload PDF documents, paste text content, enter website URLs for automatic crawling, connect a Notion workspace, or sync a sitemap. Chatbase processes and indexes this content, creating a custom knowledge base that the AI uses to answer questions accurately. Customize the chatbot's name, personality, appearance, and instructions through the dashboard — set a system prompt that defines its tone, limits its scope to your content, and configures how it handles questions outside its knowledge. Embed the finished chatbot on your website with a single line of code, or share via a hosted link. Connect to Slack, WhatsApp, or Messenger for multi-channel deployment. Monitor conversations, review unanswered questions, and refine the knowledge base over time from the analytics panel.
Key Features
- Custom AI chatbot — builds a GPT-4 powered chatbot trained exclusively on your provided data sources
- Multiple data sources — ingest PDFs, URLs, sitemaps, text, Notion pages, and plain Q&A pairs
- No-code setup — build and deploy a custom AI chatbot without writing any code
- Website embed — add the chatbot to any website with a single embeddable code snippet
- Custom appearance — configure chatbot name, avatar, colors, and widget design to match your brand
- System prompt control — set custom instructions, tone, and behavioral rules for the AI
- Multi-channel deployment — deploy to Slack, WhatsApp, Messenger, and other platforms via integrations
- Human handoff — escalate conversations to a human agent when the AI cannot resolve the query
- Analytics and Q&A review — monitor conversations and identify gaps in the chatbot's knowledge base
- API access — integrate Chatbase programmatically into custom applications on paid plans
Chatbase Pricing
| Plan | Monthly | Annually | Key Inclusions |
|---|---|---|---|
| Free | $0 | $0 | 1 chatbot, limited messages/month, basic data sources, website embed, Chatbase branding |
| Hobby | $40/mo | $32/mo | 2 chatbots, 2,000 messages/month, all data sources, custom appearance, no Chatbase branding, email support |
| Standard | $150/mo | $120/mo | 5 chatbots, 10,000 messages/month, all Hobby features, API access, integrations, analytics, human handoff |
| Unlimited | $500/mo | $400/mo | 10 chatbots, unlimited messages, all Standard features, priority support, advanced analytics |
| Enterprise | Custom | Custom | All Unlimited features, SSO, advanced security, SLA, dedicated support, custom integrations |
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Who Should Use Chatbase?
Chatbase is ideal for SaaS companies wanting to add an AI support chatbot trained on their documentation without a developer build, e-commerce businesses deploying a product FAQ bot that answers buyer questions using catalog and policy content, content creators and educators who want to make their course or knowledge base content accessible through an interactive AI assistant, marketing agencies building custom AI chatbots for client websites as a value-added service, and any business that wants a reliable, branded AI chatbot deployed in hours using their existing content without writing code. The free plan provides genuine evaluation capability, and the annual Hobby plan at $32/month is an accessible entry point for small teams needing branded chatbot deployment.
