Otter.ai (otter.ai) is an AI-powered meeting transcription and note-taking platform that joins your video calls automatically, captures everything said, identifies individual speakers, and delivers a structured summary before the meeting ends. It integrates natively with Zoom, Google Meet, and Microsoft Teams, and syncs with CRMs like Salesforce and HubSpot on paid plans. For teams drowning in back-to-back meetings, Otter replaces the need for manual note-taking entirely.
How Otter.ai Works
Connect Otter to your calendar and it automatically joins scheduled meetings as a silent participant. During the call, it transcribes speech in real time with speaker labels, flags action items, and generates a structured summary. After the meeting, the full transcript, summary, and any tagged items are available immediately in your Otter dashboard and can be shared with teammates or pushed to connected tools via integrations.
Key Features
- Real-time transcription — live captions with speaker identification across Zoom, Google Meet, and Teams
- AI meeting summaries — structured post-meeting notes with action items extracted automatically
- AI Chat — ask questions about any meeting transcript or across multiple meetings at once
- AI meeting workflows — automate post-meeting actions like sending follow-up emails or updating CRM records
- Otter MCP server — connects Otter data to AI coding and productivity tools via the Model Context Protocol
- CRM integrations — Salesforce, HubSpot, and Zapier on Pro and above
- Multi-language support — transcription available across major languages
Otter.ai Pricing
- Basic — $0/month — 300 monthly transcription minutes, 3 lifetime file imports, live transcription, speaker identification, iOS and Android apps.
- Pro — $16.99/user/month (billed yearly) — 1,200 in-app recording minutes, 10 monthly file imports, advanced AI workflows, Salesforce, HubSpot, and Zapier integrations, up to 90 minutes per meeting.
- Business — $24/user/month (billed yearly) — unlimited meetings and recordings, unlimited file imports, up to 4 hours per meeting, join 3 concurrent meetings, enhanced admin controls and usage analytics.
- Enterprise — custom pricing — SSO, SCIM, HIPAA compliance add-on, Otter API and Webhooks, custom integrations, video replay for Zoom and Google Meet.
Who Should Use Otter.ai?
Otter.ai is the right tool for professionals in sales, recruiting, consulting, and remote teams who spend significant time in meetings and need reliable records without manual effort. The Pro plan covers most individual use cases. The Business plan is the minimum for teams that need admin controls and concurrent meeting coverage.
