Insightly — AI agent screenshot Freemium
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Ai Sales Crm
#4 in Ai Sales Crm

Insightly

Insightly is a CRM and project management platform for small and mid-size businesses, combining deal pipeline tracking, contact management, and post-sale project delivery in one unified tool.

4.2 / 5 (40 reviews) Freemium From $29/mo
Quick Info
Pricing $29/mo
Rating 4.2 / 5 (40 reviews)
Free Plan ✅ Yes
Category Ai Sales Crm
Website Visit ↗
Last Updated May 24, 2026
Alternatives 4 agents
Autonomous AgentWorks independently
Verified DataUpdated May 2026
TestedHands-on review
⚡ Agent Capabilities
CRM and project management combined…
Customizable multi-pipeline deal tracking with…
Relationship linking connecting contacts, organizations,…
Gmail and Outlook sync with…
Trigger-based workflow automation for lead…
Optional Insightly Marketing module for…
Key Features
  • CRM and project management combined — deals convert directly into projects with tasks and milestones
  • Customizable multi-pipeline deal tracking with stage-based workflows
  • Relationship linking connecting contacts, organizations, opportunities, emails, and projects
  • Gmail and Outlook sync with email logging and tracking
  • Trigger-based workflow automation for lead routing, task creation, and deal stage updates
  • Optional Insightly Marketing module for email nurturing campaigns
  • Custom reports, pipeline analytics, and activity dashboards
  • 500+ app integrations including Slack, QuickBooks, and Xero via AppConnect
4.2
Agent Performance Score — based on 40 reviews
Autonomy
4.5
Task Completion
4.2
Integration
4.3
Reliability
4.1
Ease of Use
4.4
Pros & Cons
👍 Strengths
  • Free plan available for up to 2 users
  • Built-in project management eliminates need for a separate tool
  • Strong relationship linking across contacts, deals, and projects
  • 500+ integrations via AppConnect
  • Good fit for professional services and agencies
👎 Limitations
  • Paid plans only include automation on Professional tier and above ($49/mo)
  • Insightly Marketing is a separate paid module
  • UI can feel dated compared to newer CRMs
  • Free plan is very limited — only 2 users and basic features
  • Not suited for teams needing heavy sales automation

About Insightly

Insightly (insightly.com) is a CRM platform that combines sales pipeline management with built-in project management, making it distinctive among CRM tools for teams that need to manage both deal closure and post-sale delivery in the same system. It is designed for small to mid-size businesses in professional services, consulting, and agencies where winning a deal is the start of a project, not the end of the relationship.

Insightly covers the full customer lifecycle: lead capture, contact and opportunity management, pipeline tracking, email integration, workflow automation, and post-sale project management with task assignment and milestone tracking — all without switching to a separate project tool.

How Insightly Works as an AI Agent

Insightly's AI layer — AppConnect and its automation engine — handles repetitive data movement and workflow triggers automatically. When a deal closes, Insightly can automatically create a project, assign tasks to team members, set milestones, and notify stakeholders — converting a won deal into a delivery workflow without manual setup. Its relationship linking automatically connects contacts, organizations, opportunities, and projects into a unified record.

Key Features

  • CRM + Project Management — deals convert directly into projects with tasks, milestones, and team assignments
  • Pipeline Management — customizable multi-pipeline deal tracking with stage-based workflows
  • Relationship Linking — connects contacts, organizations, opportunities, emails, and projects in a unified record
  • Email Integration — Gmail and Outlook sync with email logging and tracking
  • Workflow Automation — trigger-based automations for lead routing, task creation, and deal stage updates
  • Insightly Marketing — optional email marketing module for lead nurturing campaigns
  • Reporting & Dashboards — custom reports, pipeline analytics, and activity dashboards
  • AppConnect Integrations — connects with 500+ apps including Slack, QuickBooks, and Xero

Insightly Pricing

Insightly CRM pricing plans 2026 — Plus $29/mo, Professional $49/mo, Enterprise $99/mo per user
Insightly pricing — screenshot from insightly.com
  • Plus — $29/month per user — pipeline management, project management, email integration, basic reporting.
  • Professional — $49/month per user — workflow automation, lead routing, custom dashboards, product catalog.
  • Enterprise — $99/month per user — custom roles, advanced permissions, calculated fields, sandbox environment.

A free plan is available with limited features (up to 2 users). Paid plans per user per month. Always verify current rates at insightly.com/pricing.

Who Should Use Insightly?

Insightly is well suited for professional services firms, agencies, and consultancies that need to manage both the sales process and post-sale project delivery without using separate tools. The built-in project management is its key differentiator. Teams that only need a pipeline CRM without project delivery features may find Pipedrive or Copper more focused. Enterprise users needing deep customization should evaluate Salesforce.

Frequently Asked Questions

What is Insightly?

Insightly is a CRM platform that combines deal pipeline management with built-in project management. When a deal closes, it converts automatically into a project with tasks, milestones, and team assignments. It is designed for small and mid-size businesses that manage both sales and post-sale delivery in the same system.

Is Insightly free?

Yes. Insightly has a free plan available for up to 2 users with limited features including basic pipeline and contact management. Paid plans with automation, reporting, and integrations start at $29 per user per month.

How much does Insightly cost?

Insightly Plus costs $29 per user per month. Professional is $49 per user per month. Enterprise is $99 per user per month. A free plan is available for up to 2 users. Insightly Marketing is a separate module priced additionally.

Does Insightly have project management built in?

Yes — built-in project management is Insightly's key differentiator from most CRMs. When a deal is won, it can automatically convert into a project with tasks, milestones, and team member assignments, allowing teams to manage the full customer lifecycle from first contact through delivery in one platform.

Does Insightly integrate with Gmail and Outlook?

Yes. Insightly integrates with both Gmail and Outlook for two-way email sync, email logging, and tracking. It also connects with 500+ apps through its AppConnect integration layer including Slack, QuickBooks, and Xero.

Pricing Plans

Plan Monthly
Free Free
Growth $29/mo
Pro $49/mo
Enterprise $99/mo

Free plan available for up to 2 users. Paid plans per user per month. Insightly Marketing is a separate module.

Check Current Pricing →
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