Customer Support Agents

Zendesk is an enterprise customer service platform powered by Freddy-rivaling AI Agents and Agent Copilot — resolving up to 80% of support tickets autonomously across chat, email, voice, and messaging. No free plan. Paid plans from $19/agent/month billed annually.

Freshworks is a customer service platform built around Freddy AI — an autonomous agent suite that resolves up to 80% of support queries across chat, email, WhatsApp, and social channels without human intervention. Free plan available. Paid plans from $19/agent/month.